Last updated: September 4, 2026
CrochetPatternly respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit crochetpatternly.com, create an account, contact us, or purchase a digital crochet pattern.
Information We Collect
We may collect the following information:
- Your name and email address.
- Your billing address and payment-related details.
- Your account username and password.
- Your order history and purchased downloads.
- Messages you send through our contact forms.
- Your IP address, browser type, device information, and website activity.
- Cookie and analytics information.
We do not directly store complete credit or debit card numbers. Payments are securely processed by third-party payment providers.
How We Use Your Information
We may use your information to:
- Process and confirm your orders.
- Deliver purchased PDF crochet patterns.
- Create and manage your customer account.
- Send order confirmations and download links.
- Provide customer support.
- Prevent fraud and unauthorized transactions.
- Improve our website, products, and customer experience.
- Meet accounting, tax, security, and legal obligations.
- Send marketing emails when you have provided consent.
Payments
Payments made through CrochetPatternly are processed by secure third-party payment providers. These providers may collect and process your payment and billing information under their own privacy policies.
CrochetPatternly does not have access to your complete card information.
Cookies
CrochetPatternly uses cookies and similar technologies to:
- Keep your shopping cart working.
- Remember account and checkout information.
- Maintain website security.
- Understand how visitors use the website.
- Improve website performance and functionality.
You can block or delete cookies through your browser settings. However, disabling essential cookies may prevent the cart, checkout, or account features from working correctly.
WooCommerce and Customer Accounts
Our store uses WooCommerce to manage products, customer accounts, orders, payments, and digital downloads.
When you create an account or place an order, information such as your name, email address, billing details, order history, and download permissions may be stored within our website.
You are responsible for keeping your account password confidential.
Analytics
We may use analytics services to understand website traffic, visitor behavior, popular pages, and store performance. Analytics information may include your IP address, device, browser, approximate location, and interactions with the website.
Where required, non-essential analytics cookies will only be used after receiving your consent.
How We Share Information
We may share limited personal information with service providers that help us operate the website, including:
- Website hosting providers.
- Payment processors.
- Email delivery services.
- Analytics and security providers.
- Customer support services.
- Accounting, legal, or fraud-prevention providers.
We do not sell or rent your personal information.
We may disclose information when required by law, to enforce our policies, or to protect our website, customers, and legal rights.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete and support your orders.
- Maintain access to purchased downloads.
- Keep required tax and accounting records.
- Prevent fraud and protect website security.
- Comply with applicable legal obligations.
You may request account deletion, but certain order and transaction records may need to be retained for legal, tax, or security purposes.
Data Security
We use reasonable administrative and technical safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Restrict or object to certain processing.
- Request a portable copy of your information.
- Withdraw consent for marketing communications.
- Submit a complaint to the relevant data protection authority.
To exercise a privacy right, contact us through the Contact page. We may need to verify your identity before completing your request.
Marketing Communications
We will only send promotional emails when permitted by law or when you have provided consent. You can unsubscribe at any time using the unsubscribe link included in our marketing emails.
Order confirmations, download links, security notices, and customer-service messages are transactional and may still be sent when necessary.
Children’s Privacy
CrochetPatternly is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through our website, please contact us so we can review and remove it.
International Visitors
Our website and service providers may process information in countries other than your country of residence. Where required, appropriate safeguards will be used to protect personal information during international transfers.
Third-Party Links
Our website may contain links to third-party websites. CrochetPatternly is not responsible for the privacy practices, content, or security of those external websites.
Changes to This Policy
We may update this Privacy Policy when our services, legal obligations, or business practices change. The latest version will always be published on this page with an updated revision date.
Contact Us
For privacy questions or requests, contact CrochetPatternly through: